Privacy

Discover Your Local (“DYL”) privacy policy

Welcome to the DYL privacy policy. We are committed to protecting your privacy, while providing a valuable and personalised service. Please feel confident about the privacy and security of your personal information. This policy applies whether or not you choose to register for DYL services.

We collect personal information about you when you register with DYL and if you buy advertising products.  Please rest assured that the information you supply DYL is not sold on to other companies.

What information do I give you as a customer/advertiser of DYL?

When registering or placing an order with DYL we collect the minimum information required to identify you and to ensure that we provide you with appropriate information. We may collect the following information:

·                forename and surname;

·                company name;

·                position;

·                company address;

·                company number;

·                telephone number;

·                mobile phone number;

·                type of business;

·                company VAT number;

·                passwords for information access;

·                e-mail address.

Why do you need my e-mail address?

We need your e-mail address to give you security. As a registered user, you have provide us a password to access your DYL information. If you forget your password, we can e-mail it to you. We also use your e-mail address to confirm your order details to you and to send renewal notices out.

If you do not have an e-mail address or you do not wish to disclose it, we can offer an alternative password method.

We might also use the information you've given us to bring you important news such as functionality changes to the DYL site or new services and special offers you might find valuable. We also provide a newsletter which is sent out on a regular basis. This is only sent to users who have chosen to opt in when registering, and each time we e-mail you, you can choose not to be sent any further messages from us. We'll also guarantee not to "spam" you with annoying, irrelevant e-mails.

       

       

       

Do you store information on my browsing activity, and can I be identified from it?

During your search session on DYL we may collect anonymous information on your activity while logged into DYL such as:

·                IP address;

·                browser type;

·                access times;

·                referring URL.

There's no way you can be identified as a result of your browsing activity on DYL.

We only examine browsing activity to monitor aggregated site traffic and analyse it. This gives us information to help us improve the relevance of the services we offer you.

We may also provide anonymous statistics about users to reputable third party vendors, but these will not include details that would allow the recipient to identify you.

As an advertiser, do you store information on me?

Yes, but we only store information that we need to operate effectively, and it is stored securely in our main database.

What is a cookie?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this website-session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.

How do you use cookies and what information do you collect about me?

Session cookies
DYL uses temporary/session cookies to store your locations during a search session.

       

Persistent cookies
Persistent cookies are used on DYL in the following ways:

·                to track aggregated usage and the number of unique, anonymous users;

·                to manage advertisement serving and to ensure the same advert is not shown too frequently;

·                within research surveys, to ensure you are not invited to complete a questionnaire too often or after you have already done so.

If you don't want a cookie to be created on your PC, web browsers like Netscape Navigator and Microsoft Internet Explorer provide the option to disable them. However, you might not be able to take advantage of the full functionality of our website if you do.

Sites linked to DYL may also use cookies. Please check the individual privacy policies of such sites to find out more.

What is a web beacon?

A web beacon—sometimes referred to as a clear GIF (Graphics Interchange Format) or pixel tag—is a line of code that we have installed on some of our pages to help us learn more about how our visitors interact with the content and services that we offer, and to count the traffic to different areas of the website. A web beacon is a 1x1 pixel tag that is invisible to you and doesn't affect the content you see.

This helps us provide a better service to you by allowing us to understand which areas of the site are more popular with visitors than others. Web beacons are not used to collect any personal information about you. But allow us to gather aggregated information about the use of our site. DYL pages may also contain web beacons inserted by our advertising agency so that we can measure the effectiveness of our advertising on other websites. Web beacon files enable our agency to recognise a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our website. The web beacon only records a limited amount of information that includes the cookie number, the page id and the time and date the page was accessed, it does not contain your name, address, telephone number or e-mail address.

How to manage the use of cookies on our website

You can manage the cookies in the cookie folder of your browser. You can either delete cookies from your cookie folder once you have left our site, or you can set your preferences before you enter our website.

Deleting or rejecting cookies may impair your experience of our website. You may not be able to access some pages or complete some transactions securely.

Is my information secure?

Yes. We take the security of your personal data extremely seriously. We have implemented technology and security policies designed to protect the personal data under our control. We also follow strict security procedures as required by the UK Data Protection Act 1998. These cover the storage and disclosure of any information you've provided, and the prevention of unauthorised access.

Any credit card details you pass on to us are encrypted using a Secure Socket Layer (SSL). SSL is an industry standard for data encryption and is one of the best ways to ensure internet messages are not intercepted. Older browsers can't use SSL, so you'll need Netscape Navigator 3, Microsoft Internet Explorer 3 or later versions of these browsers.

Can anybody else who's using DYL access my personal details?

No. All personal information given to DYL is secured and stored away from public access.

       

Is my information available to any companies who partner with DYL to provide products or services?

Yes, DYL may use partners to ensure the effective operation of our site. These companies have access to your personal information under our strict supervision and within the requirements of the Data Protection Act.

Can I access my personal information at any time?

Yes. If you want to look at or update your information, you can access all the details you provided us with when you registered. You can change or delete anything at any time.

Under the Data Protection Act 1998, you're also entitled to view any information we hold on you by paying a fee. Details on how to do this are available from us or from the Office of the Information Commissioner. If any information held is inaccurate, we'll make the necessary changes and contact you with confirmation.

Can I correct or change any details I've given to you?

Yes. You can make changes to any of the information you gave us when you registered. Just call or e-mail us to access your profile and change your details as required.

Third party links

DYL contains links to other sites. We cannot assume responsibility for any other site's content or information handling practices. We encourage you to review each site's privacy policy before entering into transactions with them.

Contacting DYL about this privacy policy

If you have any questions relating to this privacy policy or how we use the personal information we hold about you, please e-mail or call us.  Full details can be found on the Contact page of the website.